Serving Lake, McHenry & Cook Counties, Illinois · Mon – Sat, 8 am – 6 pm Central After hours: (224) 225-1011

Partner With Us for Smooth Transitions Home

For hospitals, rehab centers, discharge planners, case managers and physicians.

What our partners can count on

  • Response to every referral as soon as possible
  • Prompt in-home assessment and start of care
  • Regular updates to the referring team
  • Coordination with physicians, home health and case managers
  • Medicaid, DRS, Molina, CountyCare, BCBS, Humana, Aetna, Paradigm and private pay accepted

Send patient details by phone or fax

To protect patient privacy, please call (847) 693-8669 or fax referral paperwork to (224) 225-1011. After hours: (224) 225-1011.

Request a call back

For example: discharge planner, case manager

Please don't enter any patient information here. We'll call you back as soon as possible to take the referral securely.

Home care referral questions

How do I refer a patient for in-home care?

Call (847) 693-8669 or fax referral paperwork to (224) 225-1011. We respond to home care referrals as soon as possible and schedule a free in-home assessment quickly.

What information do you need for a home care referral?

The patient's name and contact information, home address, payer, requested start date and the type of in-home help needed. Please share these by phone or fax rather than through the website.

Do you provide skilled nursing or home health care?

No. We provide non-medical home care, such as personal care, post-surgery support, companion care, medication reminders, meals, housekeeping and transportation. We coordinate with home health agencies when patients also need skilled care.

What payment do you accept for home care referrals?

Medicaid, DRS, Molina, CountyCare, Blue Cross Blue Shield (BCBS), Humana, Aetna, Paradigm and private pay (4-hour minimum for private pay).

What areas do you cover for in-home care referrals?

All of Lake County, plus McHenry County and the Cook County communities of Palatine, Arlington Heights, Schaumburg and Des Plaines. See home care service areas.

Have a patient ready to go home?

Call (847) 693-8669 or fax (224) 225-1011. We respond as soon as possible.

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